Terms & Conditions

  1. Denzil Skinner & Partners LLP, referred to as DS&P, is registered in Scotland (No SO303949) with the registered office at 5 Atholl Crescent, Edinburgh, EH3 8EJ.
  2. Orders and commissions are accepted at DS&P sole discretion. An order will be deemed to be accepted by DS&P once a non-refundable deposit has been received into their bank account in the amount of 50% including VAT of the agreed total order value. Subsequent alterations may result in additional costs being incurred.
  3. Title of the goods will pass to the purchaser and finished goods will be delivered upon receipt of cleared funds into their bank account.
  4. DS&P will advise the customer of a target delivery date and will make every effort to ensure the date is achieved; however, DS&P accepts no liability should delivery be delayed through events beyond their control.
  5. Finished goods will be delivered either in person or by registered post as agreed with the customer; DS&P accepts no liability for goods lost or stolen in transit via registered post. DS&P reserves the right to charge for the cost of delivery.
  6. DS&P will take every reasonable precaution to ensure the safe custody of the goods whilst held in their care.
  7. DS&P will agree the description and condition of personal goods with the customer, this may involve making a photographic record. 
  8. Whilst DS&P, or their agents acting on their behalf, will use every care and attention to ensure customers’ jewellery is not damaged, the customer accepts in exceptional circumstances such damage might occur. In the unlikely event that this should occur, DS&P will endeavour to replace damaged elements on a like-for-like basis but will not be held liable to pay any form of compensation.
  9. DS&P only uses workshops where the highest standard of jewellers and goldsmiths’ skills are in evidence thus minimising the risk of damage.
  10. DS&P will undertake to prepare visual designs for a client approval; such designs can be amended until accepted by the customer. Once accepted, and the non-refundable deposit is paid the customer accepts there may be minor variations in detail between the design drawing and finished piece. DS&P reserves the right to charge for design work should a commission not be progressed by the customer. DS&P retains the copyright for all designs prepared for a customer.
  11. These Terms & Conditions are governed by Scottish Law under the non-exclusive jurisdiction of the Scottish Courts.
  12. These Terms & Conditions do not affect the customer’s statutory rights.